Privacy Policy
Table of Contents
About This Privacy Notice
This Privacy Policy explains how Pali Pali Group (“Pali Pali”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you interact with our website, services, or communicate with us. It also explains your rights regarding your personal data and how you can exercise those rights.
Who We Are
Pali Pali Group is a Ghana-based lifestyle procurement and space-transformation company. We provide sourcing and procurement of décor items, appliances, finishing materials, as well as interior consultation, styling, installation, and related services.
Any personal data provided to or collected by Pali Pali Group is controlled by Pali Pali Group in accordance with applicable data protection laws in Ghana.
The Personal Data We Collect
Personal data refers to any information that can directly or indirectly identify an individual. We collect personal data to provide our services effectively, communicate with you, and improve our offerings.
- Information You Provide to Us
This may include:
- Full name
- Phone number
- Email address
- Delivery or project address
- Payment and billing information
- Project details, preferences, and specifications
- Communications sent to us via email, forms, or messaging platforms
- Information We Automatically Collect
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may manage or disable cookies through your browser settings; however, some features of our website may not function properly as a result.
How We Use Your Personal Data
We use your personal data to:
- Provide and manage our products and services
- Process orders, payments, and deliveries
- Communicate with you regarding enquiries or projects
- Improve our website, services, and customer experience
- Send updates, promotional content, or marketing communications (where consent is provided)
- Comply with legal, regulatory, and contractual obligations
- Detect and prevent fraud or misuse
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or steps taken prior to entering a contract
- Compliance with legal obligations
Our legitimate business interests, where such interests do not override your rights and freedoms
Sharing of Personal Data
We may share your personal data with trusted third parties only where necessary, including:
- Logistics and delivery partners
- Payment processors and financial institutions
- Professional service providers (such as IT or accounting services)
- Regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
International Data Transfers
Where necessary, your personal data may be transferred outside Ghana, including to suppliers or service providers located abroad. In such cases, we take appropriate measures to ensure your data is protected in accordance with applicable laws.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes for which it was collected
- Maintain ongoing customer relationships
- Comply with legal, tax, or regulatory obligations
When personal data is no longer required, it is securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is limited to authorised personnel only.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or update of inaccurate data
- Request deletion of your personal data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
Requests may be made by contacting us using the details below.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:
Pali Pali Group
Email: doogo@palipaligh.com
This Privacy Policy may be updated from time to time. Any changes will be published on our website and will take effect from the date of publication.